One team watching
your whole portfolio.
Managing five, ten, or twenty Lake District properties means technology problems multiply. FellWatch gives you a single point of contact, consolidated reporting, and the same monitored tech across every property you manage.
The management challenge
Tech problems don't scale well
Every property has its own router, its own broadband line, its own heating system, and — if you're lucky — its own smart lock. When something breaks, you're typically getting a call from the guest, the owner, or both, with no visibility of what's actually happening.
FellWatch gives you a single monitoring view across all properties you manage. One team to call. One contract. One monthly report per property (or consolidated across your portfolio). Alerts that come to you — not to the owner first.
A guest WiFi complaint turns into a bad review before you even know the router's down.
An owner's pipe freezes while the property is empty between bookings. They blame the agent.
A smart lock from one supplier, a router from another, cameras from a third — all need separate apps and logins to manage.
What agencies get
Why FellWatch works at scale
Single point of contact
One relationship, one number, one email. Any property in your portfolio, any issue — you come to us. Not a ticket system, not a bot. For larger rollouts or busy periods, we bring in trusted local contractors — briefed and coordinated by us. You still deal with one contact throughout.
Consistent tech across the portfolio
We install the same systems across your properties — same locks, same sensors, same monitoring. Consistency means easier management, fewer exceptions, and a better owner proposition.
Proactive alerts to you first
Connectivity drops, freeze warnings, access issues — the alert comes to you before it reaches the owner or the guest. You stay in control of the information.
Portfolio reporting
Monthly consolidated report across all properties you manage — connectivity uptime, alerts triggered, any issues resolved. Useful for your own records and for client reporting.
Smart-lock & access management
On the Watch+Respond and Concierge plans, we handle all smart-lock and guest-PIN management — generating and sending codes for every booking. Access issues are handled by us before they reach you or the owner.
Portfolio subscription pricing
10% off all subscription tiers for 3–5 properties; bespoke rate for 6+. One monthly invoice across your whole portfolio. The more properties, the better the rate.
Getting started
How we onboard an agency
Initial conversation
We talk through your portfolio — size, locations, current tech setup, the problems you're trying to solve. No commitment at this stage.
Pilot property
We start with a single property — a full health-check, installation, and the first month of work. You see exactly what you're getting before committing the rest of the portfolio.
Portfolio rollout
We batch the remaining installations efficiently — typically a few properties per day — with minimal disruption to bookings and changeovers. Multi-property subscription pricing applies once we're across the portfolio.
Ongoing management
One monthly invoice. Consolidated monitoring reports. A single number to call. The subscription does the watching; we do the managing; you do the lettings.
Let's talk about your portfolio
Tell us what you're managing and what problems you're trying to solve. We'll give you a straight answer on whether FellWatch is the right fit.